We're pleased to announce we now have a fully customisable working hours engine, allowing your agents to enter their working periods for each day of the week. YakaJack will automatically make your agent visible or invisible depending on the time of the day so they don't need to remember to toggle themselves in and out.
The feature can be easily turned off and on and also overridden at any time in case they're popping away for a few minutes. Any number of working periods can be added per day and you can simply cascade that period to other days to save you some tedious typing.
